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where generations of craftsmanship meet modern living.

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heritagerugsllc@gmail.com

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Vestavia Hills, Alabama , USA

24/7 Support Available

Frequently Ask Questions

 What types of rugs do you offer?

We offer a wide range of rugs, including modern rugs, traditional rugs, handwoven rugs, shaggy rugs, area rugs, runner rugs, and outdoor rugs. Our collection is designed to complement various interior styles and spaces.
How do I choose the right rug size for my room?

The ideal rug size depends on your room layout and furniture arrangement. We recommend measuring your space before purchasing and referring to our size guide to find the perfect fit for your living room, bedroom, dining area, or hallway.
Do you offer delivery across India?

Yes, we deliver rugs across India through trusted shipping partners. Delivery timelines and shipping charges, if applicable, will be displayed during checkout.
Can I return or exchange a rug if it doesn't fit my space?

Yes, we offer easy returns and exchanges subject to our return policy. Please review our Returns & Refunds page for eligibility criteria, timelines, and instructions.
Will the rug colors look exactly the same as shown online?

We strive to display product colors as accurately as possible. However, slight variations may occur due to screen settings, lighting conditions, and the handcrafted nature of certain rugs.
Are your rugs handmade or machine-made?

Our collection includes both handmade and machine-made rugs. Each product page provides detailed information about the rug's craftsmanship, materials, and manufacturing process.
What materials are your rugs made from?

Our rugs are crafted from high-quality materials such as wool, cotton, jute, polyester, polypropylene, and blended fibers. Material details are listed on each product page to help you choose the best option for your needs.
How do I clean and maintain my rug?

Regular vacuuming helps keep your rug looking fresh. For spills, blot immediately with a clean cloth and avoid rubbing. Professional cleaning is recommended for deep stains or delicate materials. Care instructions are provided with each rug.
Are your rugs suitable for homes with pets and children?

Many of our rugs are designed to be durable, easy to maintain, and suitable for busy households. Check individual product descriptions for specific care and durability recommendations.
How can I contact customer support?

Our customer support team is available to assist with product inquiries, order updates, and after-sales support. You can reach us through our Contact Us page, email, or phone during business hours.